Privacy Policy

Updated: Nov 6, 2026

SimulEYE Privacy Policy
Effective date: November 4, 2026

This Privacy Policy explains how insEYEt, LLC, doing business as SimulEYE (“SimulEYE”, “we”, “us”) collects, uses, shares, and protects personal information when you visit www.simuleye.com, buy our products, or communicate with us by email, phone, or text message.

Information we collect
Information you give us. When you place an order, request a quote, send an inquiry, or communicate with us, we may collect:

• Your name, company or institution, and job title

• Email address, phone number (including mobile), and mailing, billing, and shipping addresses

• Order details, payment information, and any messages you send us

Information collected automatically. When you visit our website, we and our website and analytics providers may collect basic technical information, such as your browser type, device, IP address, pages visited, and the date and time of your visit. This may be collected using cookies or similar technologies. You can set your browser to refuse cookies, though some parts of the website may not work as expected.

How we use your information
We use your information to:

• Process, ship, and confirm orders, and handle invoices and payments

• Respond to inquiries, quotes, and customer support requests

• Send emails, calls, and text messages about orders, deliveries, meetings, reservations, appointments, and schedule updates

• Coordinate with team members, distributors, and service providers

• Operate, maintain, and improve our website, products, and services

• Send product news or updates by email, if you have chosen to receive them

• Keep business and accounting records and comply with the law

Email communications
We use your email address to reply to you and to send messages about your orders, inquiries, and business with us. If we send you product news or updates, you can unsubscribe at any time by using the unsubscribe link in the email or by contacting us. We will still send emails needed for your orders or account.

Text messaging (SMS)

If you give SimulEYE your mobile number and agree to receive text messages, we use it only to send messages about orders, deliveries, reservations, rides, appointments, meetings, schedule updates, and inquiries, and to reply to your questions. We do not send marketing texts.

• Message frequency varies.

• Message and data rates may apply from your mobile carrier.

• To stop receiving texts, reply STOP at any time. You will receive one final message confirming you are unsubscribed.

• For help, reply HELP, call our office at (818) 699-6363, or email info@SimulEYE.com.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How we share information

We do not sell, rent, or trade your personal information. We share it only:

• With service providers who help us run our business, such as shipping carriers, payment processors, website

hosting, email, and phone and messaging providers, and only as needed to provide their services to us

• With our authorized distributors, when needed to fill your order

• When required by law, or to protect our rights, property, or safety

• As part of a merger, sale, or transfer of our business

Our service providers may not use your information for their own marketing.

How we protect your information
We use reasonable administrative, technical, and physical safeguards to protect your information. Access is limited to people who need it to serve you. No method of transmission or storage is completely secure, but we work to protect your information.

How long we keep information
We keep personal information only as long as needed for the purposes in this policy, including to meet legal, tax, and accounting requirements.

Your choices and rights
You may ask us to access, update, or delete your personal information, or to stop contacting you, at any time by emailing info@SimulEYE.com or calling our office. Depending on where you live, such as California, you may have additional rights to know what personal information we collect and how we use it. We will not discriminate against you for making a request.

Children’s privacy
Our website and products are intended for professionals and businesses. We do not knowingly collect personal information from children under 13.

Links to other websites
Our website may link to other websites. We are not responsible for the privacy practices of those websites.

Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.

Contact us

insEYEt, LLC dba SimulEYE
5376 Sterling Center Drive
Westlake Village, CA 91361

Phone: (818) 699-6363
Email: info@SimulEYE.com
Website: www.simuleye.com